Shipping methods

We usually send letters within Germany by Deutsche Post and calculate a fair partial rate between 0.90 EUR and 2.90 EUR.

Our shipping days are Tuesday and Thursday (all orders that we receive until noon will be shipped).

Delivery time after shipping is 1-4 business days within Germany and within the EU.

Free shipping within Germany:
When your order volume reaches 50 EUR.

For heavy or bulky goods we’ll send parcels via DHL.
The exact shipping costs can then be viewed in the ordering process.

Overview of our shipping options and costs:

Within Germany:
Letter STANDARD (Filter Bags) – 0.90 EUR
Letter with registered mail (tracking) – +2.20 EUR
Letter LARGE (Enzymes, DIY Set, other Linen products): 2.90 EUR

DHL Parcel – 4.70 EUR

Europe and worldwide:
Goods letter international – 3.90 EUR
International goods letter with shipment tracking – 6.60 EUR

Express delivery on request.

Notes on selling to Switzerland and outside of the EU – tax free:

If you are shopping from Switzerland, we will deduct the VAT applicable in Germany in the ordering process after entering the address at the checkout.

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